Property Inventory FAQs

We do not charge for parking but we do charge for congestion charges. We will include the congestion charge on top of our inspection fee.

If the property is not ready for inspection (i.e. furniture and other items still need to be removed by the tenant(s) or the property is in the process of being cleaned) when our inventory clerk arrives at the property, the clerk will wait up to 15 minutes where possible. If by 15 minutes the property is still not ready for inspection the tenants will be charged a £25 call out charge, the inspection will be cancelled and therefore require re-arranging.

If an appointment for a checkout has been booked and you later realise the property will not be ready for the time arranged, you must inform LDR Inventories at least 1 hour before the appointed time of inspection or the tenant will be liable for a £25 call out fee on top of the normal inventory checkout fee.

We fully adhere to the General Data Protection Regulation (GDPR) and do not share or distribute personal data. Please contact us should you require further information or have any questions you need answered.

• South East London
• East London
• Central London
• Docklands

Contact us via email, online, or by phone.

We accept bank transfer or cash payments within 3 days of the invoice date. All invoices will be emailed to the instructing party along with the relevant report.

Step 1: Contact LDR Inventories.
Step 2: Agree requirements/costs.
Step 3: We carry out the inspection/service request.
Step 4: Reports are emailed to the relevant parties.

We are proud of our thorough reports which provide high-quality photographic evidence. The number of photographs taken vary depending upon the size and condition of the property, but there are always a lot of photographs in order to cover all aspects of the property and the furnishings. We use industry-leading software to assimilate all relevant date-stamped photographic evidence into all our reports, making them perfect for evidence in the case of deposit disputes.

Yes – where accessible we will test smoke alarms and carbon monoxide alarms.

Between 24-72 Hours. Please let us know prior to the appointment if you have urgent deadline requests.

Please contact us for a quote, as our prices may vary slightly depending on property size and location.

We understand that it may not always be possible for tenants to attend the check-in or check-out inspection, however, we would recommend it. You can rest assured that the fairest reporting will be carried out in your absence and you will always have the opportunity to review and comment on the observations made in the inspection and subsequent report.

Yes, we have years of experience carrying out check-in and check-out inspections to be compared with other inventory companies reports. It would be helpful if you could inform us and provide the report prior to the check-out inspection appointment.

Yes, we are happy to collect and return keys free of charge, so long as the point of the collection is no more than 3 miles from the property.

An interim property visit is conducted partway through the tenancy – often bi-annually. This helps the landlord understand the current condition and management of the property. It seeks to highlight any maintenance issues and/or forecast any potential issues such as unauthorised occupants (including pets), smoking or anti-social behaviour.

A check-out report is the last report of a tenancy for all tenants. A check-out report can be a standalone report that collects tenant information, meter readings, keys, and further documentation as part of the check-out process.

Due to the software we use for our reports, check-out reports can be easily compared with check-in reports side by side in-app or online. This enables you to highlight changes in the condition of the property and it’s contents throughout the tenancy.

In addition to the inventory, a check-in report also provides fields for meter details, keys, and documentation handed over at the point of check-in. This document can be used as a ‘standalone’ document for the check-in process.

An inventory is a comprehensive list of the contents and condition of a property that is being let. This should include everything from the doors, walls, light fittings, appliances, sanitary ware, carpets and curtains to the furniture, right down to the last cup, saucer and teaspoon.

Of course. We try our best to accommodate the needs of our clients, so give us a call to discuss options.